Frequently Asked Questions
You can email us on info@shopfromtm.com or call us on +971503455706 or
Visit us at:
20the floor,2009 Opal Towers
Al Marasi Drive
Business Bay
Dubai, UAE
For any changes in your order, you can directly call us on +971503455706 and it will be immediately rectified.
Defective products can be replaced with new ones. For any defect returns email us or call.
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. No refunds on perishable items.
We are shipping our products across the U.A.E with free shipping charges if the order amount is more than AED 150.
International Shipping is offered to but prices vary depending upon the location.
Right now we are accepting Cash on Delivery and Credit/Debit cards.
Yes, they are Certified Organic Products from India and go through rigorous hygiene standards before packing and exporting it. The Products are also registered with Dubai Municipality of Food and Label Registration.
If the total amount of order is more than AED 150, then we provide free shipping or else there is a charge per order.